This Privacy Policy applies to all persons who interact with us, including those who are advertisers, subscribers to our goods or services and registered and unregistered users of Planet Media Australia Pty Ltd Services. This Privacy Policy applies to Planet Media Australia Pty Ltd collection and use of your personal information (i.e. information about an identified or reasonably identifiable individual, such as full name or name and postal address).
Planet Media Australia Pty Ltd collects the personal information needed to provide Planet Media Australia Pty Ltd Services and for our business operations. If you choose not to provide certain personal information to us, we may not be able to provide you with the services you require. The following are the main types of personal information collected by Planet Media Australia Pty Ltd and the main purposes for which they are collected.
- Name, contact details (phone number, email address, address)
- Date of birth and gender
- Medical history and health information
- Medicare and private health insurance details
- Payment and billing information
- Any other information relevant to your treatment and consultation
We collect personal information through:
- Patient registration forms
- Online forms and website interactions
- Phone and email communications
- Consultations and medical assessments
- Referrals from other healthcare providers
We use your personal information to:
- Provide medical consultations and healthcare services
- Manage patient records and coordinate treatments
- Process billing and insurance claims
- Communicate with you regarding appointments and healthcare matters
- Comply with legal and regulatory obligations
- Improve our services and internal operations
We may disclose your personal information to:
- Healthcare providers involved in your treatment
- Medicare, private health insurers, and billing agencies
- Regulatory and government authorities where required by law
- Third-party service providers assisting with administrative functions
We do not sell, rent, or trade your personal information to third parties.
We implement strict security measures to protect your personal information from unauthorised access, misuse, or disclosure. This includes:
- Secure electronic record-keeping systems
- Access controls and encryption
- Regular security reviews and updates
You have the right to access and correct your personal information. If you wish to update your details or request a copy of your records, please contact us at [Insert Contact Details]. We may require verification before processing your request.
We retain personal information only for as long as necessary to provide healthcare services and comply with legal requirements. When no longer required, we securely destroy or de-identify the information.
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We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions or concerns regarding this Privacy Policy, please contact us at: